Bank of Ireland
View company profile →
Customer service my eye BOI
Customer service my eye. One person on customer service desk (not the employees fault)each enquiry takes from 5 to 10 minutes each. ( not the customers fault) Queuing for 25 minutes. Wonder do the top brass in BOI have to wait that length of time in their ivory towers. Bring back the 80's and 90's when customer service meant the words. Just a note as well all the people in the queue are over 50 and have to stand. Maybe the top brass could at least spend a few quid supplying chairs for people to sit on