Susan Clark

Susan Clark

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1
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1 out of 5 stars
Average rating

Reviews by Susan Clark

TH

The Pillow Home

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1 out of 5 stars

Very poor quality - not as described

Very poor quality item delivered today. Does not meet size or quality specs. I purchased as a gift but it would be an insult to give it - honestly looks like a cheap dog bed. It is described online as “luxury, chic” and is a bedhead/bolster. Cheap and nasty looking. Covered in lint. Is supposed to be 20cm deep at the base and is only about 1/3 of that. White stitching - not done well - on dark fabric. I am very upset. This was expensive and was meant to be special for someone I love. It is awful. UPDATE IN RESPONSE TO PILLOWHOME’S COMMENT, BELOW: Other reviews suggest your product is in no way “luxurious and chic”. I did contact customer service and - despite the misrepresentation made by PillowHome - no reasonable options have been made available. I have therefore opened a dispute through my credit card company. This is appalling trade practice. Very shoddy.