TR
Travelocity
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Horrible
Horrible! I got to the hotel today, and was greeted by mosquitoes outside and inside the room; so I immediately left without staying! There is literally NO CELLPHONE service in the room! And it is impossible to talk to someone to cancel the room for a refund! They tell you the wait will be an hour; then they will call you back, and a recording comes on and says the computers are down, so you have to call back in 2 hours! Then you call back in that time, and it’s the same thing over again! Save yourself some money and NEVER book with Travelocity, and NEVER book a room at Chicago Lakeshore hotel, at 4900 Lakeshore drive!! This is a fraudulent company and hotel!!