Scenic Luxury Cruises and Tours - UK
View company profile →
A great way to spend Christmas and New Year
The Scenic Christmas and New Year cruise was excellent in the main. Booking was easy, as was selecting excursions ( all included in the price). On board staff were excellent ( especially Alex, the cruise manager and Ben, who dealt with entertainment. ) They made it a brilliant experience. The excursions were very good. Sometimes they felt a bit rushed. A later lunch would be better than having to be back on board too soon. On one occasion, we were taken on a very long walking tour of Salzburg and told we couldn't leave until we'd been shown the meeting point. It took one and a half hours to get to it and it was time to meet for lunch then, anyway! Food was generally excellent and my allergies were taken seriously on this cruise ( which wasn't the case on the Bordeaux trip we did). The only food let- down was no turkey on Christmas Day ( but there was turkey at lunch on other boats doing the same trip. ) Most entertainment was very good, other than the singer on Christmas Day. Ten minutes of the Christmas music we'd been told he'd sing, then he said that was enough Christmas and he'd sing what he wanted to. He was rude to guests and overly tactile. Unfortunately, computer issues meant we didn't get the survey to complete on this trip, so I wasn't able to express my Christmas Day disappointment, both with food and entertainment. Overall, though, Scenic are excellent. We have, on previous cruises, had high water issues and the delays have been dealt with brilliantly and compensation has been more than adequate. We will be enjoying our 6th Scenic river cruise this summer. I noted one reviewer suggested that reviews from people who have been invited to submit a review are not genuine. No, those, including this one are the genuine ones, as Scenic invites guests to submit reviews.