American Freight Furniture, Mattress, Appliance
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Customer service ok, follow up bad.
They sold me furniture and said they would come and put my furniture together eventho the contract says they are not obligated...but he said he would put my bed together. So 1week turned into 4weeks.....4 weeks turned into 8weeks...so finally they sent me someone that came and didn't know what he was doing and put my bed together wrong. It was bad. They promised again they would come and make it right, they kept saying they would come and never showed up again....I ended up going to store mad as hell, Picking Up A Worker in my own car, bringing him to my house and he couldn't put the bed together either, it was too much, the previous guy screwed up so bad it couldn't be fixed. He put a bedframe up for me and that was cool. You can't get a refund, so they agreed to replace my bed. Ok. How long would that take? I didn't have the energy or time to go back and forth with these people again for 2 more months... I refused. I will NEVER go back to do business with American Freight Furniture again.