Michaels Stores
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Purchased two items online for a total…
Purchased two items online for a total of $31.29, still haven't received, yet, I have two charges in my bank account, one for $31.29 and one for $4.34. I called to let them know of the erroneous charge and they informed me that it was fine, it is for one of the items that has shipped and the other is a hold, it will correct itself. So let me say this - if I purchased two items totaling $200.00 each $100.00 dollars and one shipped and the other did not, my account would be held up for $300.00 dollars, and since I keep very little in my account, all of my other charges that I believe covered are not, because Michaels is holding my account hostage, I would not be able to use the funds until my entire order has shipped and my account corrects itself, mean while I get NSF fees if not paying attention, which is what would have happened because I keep very little in my accounts. This time it was only for $4.34 but the NSF fee is $36.00. Bad practices I am going to report to the bank and I advise if you do need to purchase online from this company use a credit card and hope you are not charged for overages if you are almost at your max until it corrects itself. Unacceptable - sounds like they have an accounting practice making them look like they have more accounts receivables than they actually do. -te