Singapore Airlines
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Cancelled flights now refunded
Our flights from London to Singapore were cancelled due to COVID-19. We were promised refunds via the phone on 20th March 2020 and subsequently confirmed via emails stating these would be returned 8 working days from when the refund is processed. No refunds have been forthcoming (it is the 12th working day today) and when I rang today, I was told it would take 16 weeks. Refunds from the airline have now come through just under 4 weeks. Thank you for doing so, and we will definitely consider flying with Singapore Airlines in the future.