Disappointed customer
I’ve been a very loyal ULTA customer for many years. I was totally ignored by ULTA and the property manager of the Midvale Store. This was a safety concern in which they made it clear after giving me the wrong information and telling me that they would get back in touch with me. After not hearing back from anyone it’s obvious that they don’t value the safety of their customers. I’m very disappointed on how I was treated. Nobody wanted to do anything about what was a validated safety hazard. The whole situation left another question of how much a person in good faith was treated by the businesses lack of taking responsibility.
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