Southwest Airlines
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Bad experience in Denver
Bad experience in Denver, CO. I will pay more to fly another airline for my future flying needs. No one will help you, lines are long, lines are slow and employees are rude. I was turned away from counters and told to go to counters @ gates that were not occupied. I was told at CS counters they weren't open, they needed to clean their station. I was told I was put on standby and watched 4 others catch a flight I thought I was #1 on standby list. I was given incorrect gate information, incorrect flight information. SW employees saying we can get you to your destination the next day did not include the little details that it was a 2-stop flight and 6 hours long. No one cares if you are stranded overnight or how long it takes to get you to your destination. Which, by the way I never got to. Was forced to find a closer destination and then find a 1-way car rental and drive the remaining 2 hours and then another 2 hours home. My experience was supposedly weather related on a bright and sunny summer day in early June.