Mark C

Mark C

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Reviews by Mark C

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Orlando Rent a Car

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1 out of 5 stars

Don't trust this company

Don't trust this company In October 2019 I hired a car from Orlando Rent a Car. I needed to use my credit card as a deposit guarantee but couldn’t remember the PIN so was required to take out their insurance. When I returned the car 10 days later I was told that everything was OK as the insurance covers any possible damage (there was none) When I returned home I saw an email from Orlando telling me the car was “returned in an improper condition” and that I was charged 202 Euros On request I received the damage report. There was sand in the footwells and the seats were stained (they were already stained when I collected the car) I contacted my bank to ask if there was any chance that I might get my money back. When I told them it was Orlando Rent a Car they agreed to put in a claim. Today, over 3 months later, I finally got confirmation that I’d get my money back. A long wait but worth it. In short DON’T USE ORLANDO RENT A CAR If you do and they try to rip you off, ask your bank to dispute the charge