Huws Gray
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Huws gray Sudbury in suffolk experience
Huws gray Sudbury in suffolk Manager didn’t like me getting prices elsewhere and being beaten on prices by jewsons and Travis Perkins,so the manager at sudbury huws gray decided to say he does not wish to deal with me anymore or give me anymore prices,however as they still sent me emails asking is there anything we can do for you,I decided to try them once more for a quote,and my last email was for a price on £4000 worth of cavity lintels and £15,000 worth of roof trusses,they told me they do not sell lintels,when I queried it and asked again,he’s full email reply was (NO).I asked at that point about being very blunt and if he had a problem,but with no reply whatsoever,however BRAINTREE Travis Perkins took my orders and I have spent over £20,000 with them in the last two weeks,and the same going forward,just thought customers should know and the directors of huws gray,Because to be honest over 30 years in the building trade I’ve never had a merchants respond and act in this way,such a shame this guy has took it so personal to respond in the way he did,as im spending over £2 million on 3 local projects very local to them in Sudbury i just thought I should share my experience,think the manager and staff at sudbury need to learn some manners and how to treat people/customers instead of getting upset when other merchants like Travis Perkins beat there quotes,Generally I do not leave reviews but in these circumstances thought I needed to do so,I’m sorry that I’ve had to write this review and wish huws gray builders merchant all the best in the future.