Favor Delivery
Read all reviews for Favor Delivery →
I'd say you've got a 50/50 chance of…
I'd say you've got a 50/50 chance of receiving exactly what you order and sometimes you don't get your order at all! I gave 2 stars because we've had some excellent delivery drivers whom have updated us etc. However the order that prompted me to write this review happened on a day when my kids had several after school activities and I needed a little help with dinner (it was also my b-day). After waiting a while and continuously checking the app to see how many more minutes, I noticed the time hadn't changed from 20 minutes for at least half an hour. I decided to message my driver and it was like pulling teeth to get any kind of info out of him. So we waited a bit longer. Still no changes at all. Finally he tells me that he was being double charged (at the restaurant) for my order and he didn't know what to do (he had been at the restaurant for at least 40-45 minutes by now). First off, I thought all charges/payments etc was done through favor and not the driver & restaurant. So after checking to make sure I didn't accidentally order twice I told him the restaurant just needs to refund the difference and we should be good. I wait even longer (I should've already had the order at this point, we were at least an hour in by now). After waiting with no communication from my driver I finally said "I need an estimate on how much longer this will take because I've got to feed my kids" (it was a school night). Waited...nothing. Finally I said "I may need to cancel if I can't get an update". So as I was waiting again for a response I suddenly see my order had been canceled! At that point there was nothing I could do, the order on the app closed after being canceled. It was incredibly frustrating and a huge inconvenience needless to say. So good luck and remember when ordering through favor you may need a pretty strong plan B.