CarShield
Read all reviews for CarShield →
Poor communication and a hassle
I have been having an issue with getting updates on my claim. I’ve not been updated about what is going on with the claim. When I called I’ve been given poor attitudes from 1 person and the others don’t seem to know what is going on. I had to have a 3rd party inspector come out to inspect my vehicle. He came out 7 days later. As a result of this I’ve been in a rental for all of my allotted days and I had to call to get the days extended. The inspector came out on Tuesday 9/10. There still is not an update on the findings or if I’ve been approved or denied. This has been the worst experience I’ve had with your company. This is my first interaction! No one seems to be in any urgency. Now I have been getting calls from sales people trying to get me a lower rate for CarShield but no resolution of my claim.