Grubby
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Toni at London Victoria: a friendly welcome to London
I usually hate coming into London...it can be stressful and hectic. I also wouldn't normally stop for a potential sales pitch. But when I was approached by Grubby's rep, Toni, there was no sense of being harassed and actually I was grateful to stop...plus the fact that Grubby were offering something different to what I'd seen before. Toni was incredibly pleasant to talk to and nothing felt transactional or pushy and we ended up having a genuinely interesting conversation. Toni was very knowledgeable about the product, about veganism in general, which meals she most liked and had other really good tips about food festivals etc. She was keen to hear and address any concerns, like about recipe duplication and delivery and helped to put together my first meal kit. It actually was a refreshing way to arrive in London and Toni represented both Grubby and London in a really positive light.