Lebara Mobile (FR)
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Customer Service Diabolical
Customer Service is diabolical. Say they will sort the issue, then say they can’t and another department has to get involved and it will take up to a week. However this does not happen. When time lapsed and further contacted, I was given absolutely no explanation of process or how and if issues will be resolved. But again they’ll pass to another department and they will sort it, where again it will take up to a week. And guess what I’m still waiting. Also when contacting the online chat for an issue it is apparent they say one thing and then another clearly lying and being inconsistent…All which I’ve saved, screen shot and will take further action as this is a very unreliable company who do not solve issues and talk utter rubbish.