Bitdefender
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bad customor support scam
I had a horrible experience with Bitdefender's customer support. A month ago, I received an offer to extend my subscription, but the link provided didn’t work. I reached out to customer support immediately, hoping for a quick resolution. Instead, I was dragged through endless email exchanges, with absolutely no help provided. Their repeated response was that my issue would be “transferred to german customer support.” Are you kidding me? no one botherd to contact me in a whole month I waited and waited, but nothing was resolved. Eventually, I had no choice but to renew the subscription myself at the full price, without the discount I was promised. This feels like a scam – they clearly don’t intend to honor their offers and just want to squeeze more money out of their customers. Extremely disappointing service, and I wouldn't recommend Bitdefender to anyone. Avoid them if you value your time and money!