Marsh & Parsons Estate Agents
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AVOID AT ALL COSTS - WHETHER LANDLORD OR TENANT
********AVOID******** ********AVOID******** The business is dangerous to be involved with - they should not be allowed to be responsible for client money such is the level of incompetience. Summary: we are landlords; every step of the process of reletting our house has been botched. We were tricked/rushed/cajouled into signing the contract before the reference checks on the new tenants were conducted properly - obviously some internal target needed to be met and we fell for it... The tenants subsequently failed the reference checks but it was too late to do anything about it. The tenants have now moved in and are not paying the rent on time. Every statement for the past 4 months has been incorrect. We have erronously been charged for 100£'s worth of things that we should have been charged for. We haven't had an account manager for more than a few weeks before they get moved around.. Individually the peope seem great - but it is a rotten organisation. Our previous (lovely) tenants have been waitng 6 weeks to get their deposit back from Marsh and Parsons - in spite of us not asking for any deduction etc.. I understand the business has been bought by another agent - Dexters. We have been using Marsh and Parsons for 6 years - it is honestly a BAD idea to use them. Look at the reviews online - the Trustpilot reviews are all similar to this - I can only assume there is some incentive for the good reviews on other review sites - definately some sort of manipulation going on. *********AVOID AT ALL COSTS ***********