HSS ProService
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Absolute clowns
Turned up to a branch in Alsfords to pick up an order placed and accepted online and had to wait half an hour because the guy was on lunch (unscheduled). Finally he got back and said "oh the order has been bounced to another branch you need to go there". This was over an hour round trip away. I had no notification about it. Cancelled the order and will never use these clowns ever again.