Craig Donovan

Craig Donovan

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Craig Donovan

BL

Blue Ridge Mountain Rentals

View company profile →

1 out of 5 stars

Do your homework, ask for confirmation of maintenance records.

My experience was so poor that as I wrote up my review it went on and on and on. So I've decided to highlight it simply. Rented Look Out Lodge for two weeks. On third night had to leave due to CO2 leak that was discovered only after we required them to come and look at furnace because the fire department who responded to our CO2 alarm on second night said "we were here two weeks ago for this". While we were able to complete one week at another less desirable property (with non functioning fireplace and hot tub) BRMR did not refund the entirely of our missing week and required us to pay for the days in their poorly maintained CO2 cabin. I was worried that the effects of Hurricane Helene would be that there would be less activities for my family. I never imagined (and guess owners don't either) that it would affect the ability of companies like BRMR to maintain their properties and endanger my family.