Travelocity
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Bought a ticket with Cathay Pacific…
Bought a ticket with Cathay Pacific from Newark to Manila in March and I bought the additional insurance they were offering just in case, I'm a peruvian living in Lima , due certain medical conditions I had to take daily medicines which I lost in a trip to Palawan island (My backpack fall to the sea and medicines got wet). I had to shorten my trip in Asia, and go back to Newark and then Lima, no way to get my medicines in the US without a prescription as you know . Had to pay USD 200 to change my ticket back to Newark, I sent my refund letter to the company they work with (AON), had passed 2 months and no reply from them. Also when I tried to add the miles to my ONEWORLD LATAM card, they told because the fare I had, that was not possible. They should advise this before paying to them not after, they say CONFIRMED WITH THE AIRLINE, next time I will buy my tickets directly with the airlines and not TRAVELOCITY.