Sküma Water
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I’m disappointed in my experience with…
I’m disappointed in my experience with skuma . I purchased my first machine in January 24 . I experienced nothing but problems. After taking this up with customer service I eventually got a replacement machine . It then developed a fault towards the end of the year despite keeping up with maintenance. I contacted customer services again which again is all through email. I went back & forth with the gentleman in question to avail and this went on till the end of December . I was admitted to hospital during this time and was asked for constant photos which I explained I’d sent and was otherwise in hospital. I never heard from them again & have been left with a faulty machine that doesn’t work at all . Two filters . A maintenance kit & the added minerals etc . These are not of use to me at all . I did not even get a full years use from the second machine which malfunction within less than a year I really wouldn’t recommend buying this at all . Going back and forth countless emails when it’s obvious the machine isn’t working and needed replacing and was in its guarantee should have been straightforward not weeks of emails photos & questions .