247 Home Rescue
View company profile →
First class service
From the commencement of booking an annual service through to the engineers visit (Thomas Robinson) everything was straightforward. On the day of the visit a 3 hour time window was made and prior to the visit was advised by Tom that he would be with us in the next 20 minutes. Arriving as promised Tom was his usual polite and professional self, explaining what he would be covering in the visit and was happy to be getting on with the work. A quick tour of the house and garage to check where all parts of the system were and even removed his shoes before going onto the carpeted area upstairs. Leaving Tom to get on with the job in hand he soon had completed a thorough check of the entire system and the outside meter area. That done, he explained all work that he completed and without asking signed the boiler service record book. Great to have someone come with a pleasant manner, work efficiently yet take the time to ensure we were satisfied with the service provided by him and the company. 247 Home Rescue and their engineers (assuming they are all the same standard as Tom) come highly recommended.