Monkey Nutrition
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Is this a joke?
Whether I am right or wrong the customer service reply I have from this company has left me nothing other than.......well.........perplexed! The way I see it is you order from a website and it says 'In stock', then it is, 'In Stock'. When after order the company cannot fulfill then the company should perhaps acknowledge and encourage the customer to remain with their products. Anyway - here's what was said; MN - Hi David. We are sold out choc pro. We have vanilla or the choc is back with us a week today. Regards Peter ME - Hello Simon, What can you suggest for the inconvenience - we are no fans of the vanilla and I need something by Thursday. MN - Hi. David. Sorry nothing I can do. The 20% was for while stocks last and we will honour this even though it is new stock. Let me know. Best Regards Peter ME - Hi Simon, I’ll put a review on stating the facts you advertise then cannot deliver- then offer no recompense for the inconvenience....... MN - Ok. Forget it. I will give refund you know and don’t ever order again MN - Your order has been cancelled. My boss agrees so don’t cry MN - Just had a word with our review people. Did you read the 20% offer. It said. WHILE STOCKS LAST. Your review will be taken down I'm hoping this has been high-jacked by a disgruntled employee as the replies have come from an IPhone.