Dawson's Department Store
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A Nightmare Experience with AIT and Dawsons Department Store.
I ordered a garden table well in advance, with confirmed delivery dates set for the following week, ensuring everything was organised for an important family dinner. However, on the morning of the scheduled delivery, just one hour before the expected arrival, I received a text message from AIT informing me that AIT team will not be able to deliver the item because the table had not been dispatched by the Dawsons Department Store. This situation has been nothing short of frustrating. Due to the incompetence of both Dawsons and AIT, I was forced to cancel significant family arrangements. It is beyond my comprehension how a single large item ( garden table ) could get lost in the process, especially considering I placed my order well in advance. The lack of customer support and care from both companies has made this experience horrendous. I will not be using AIT (formerly Panther) or Dawsons Department Store again in the future. The level of service has been unacceptable, and I strongly advise others to think twice before placing an order with these companies.