Sunset Boulevard
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I ordered a Hereford Classic Menue
I ordered a Hereford Classic Menue and got a burger without meet. When I complained I was informed that I had ordered a burger without meet. Therefore, they won’t give me another. I checked on the receipt, and they were right. But I do not understand how it is possible to opt out the meet in the ordre program without realizing it. Of course, the prize is the same. So you don’t realize your mistake. And I do not understand, why neither the employees nor the manager wanted to give me another burger or at leaset the meet (the prize was the same!). The problem was, that they didn’t even see, that there was a problem! I have never experienced such a bad service! So they have lost a regular customer, who was often coming with the whole famile.