Cognita Schools
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We recently approached HUDDERSFIELD…
We recently approached HUDDERSFIELD GRAMMAR SCHOOL about a place for our 13 year old. The initial enquiry was handled very well, and we paid a deposit of £2000. We became slightly concerned when our telephone calls requesting information were not returned, and when our documents were mislaid. But the main issue was that our daughter made a strong argument for staying at her state school, getting quite upset. Of course, we were also aware of the massive investment required, and the fact that we might end up sending our two pre-schoolers into private education too. Anyway, we cancelled the place. We didn't want to get the person dealing with us in trouble, so just told the school we had changed our mind. Anyway, upon requesting the majority of this deposit back, we were told we owed not only the £2000 but also another £3300. I then emailed the business owner - Cognita, asking them if they were really quite sure if this was their position. I then emailed them again. This was ignored. I then called Cognita. They NEVER answer the phone. I left a message on their answer phone. Then two weeks later, another. I then received a letter stating their new position which was to keep the whole £2000. My point is, these people are behaving like an aggressive sales company. To be fair, a friend in the private schools business tells me this is common practice. I think it's disgusting. And I'd warn others to realise that your child's education should not be entrusted to a ruthless business. Their behaviour, being not human, but simply contractual, is alarming. Please check if your school of choice is run by Cognita.