ZE
Zen Internet
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Time to leave Zen.
Zen used to have superb personal customer service. You could pick up the phone and speak to a real person in Yorkshire about your broadband, phone, or email issue, and get the matter resolved swiftly and efficiently. Not any more. They've gone virtual. Now it's chat bots, or text chats with agents. It's a disaster. The only reason to be with Zen has now gone.