SR
SriLankan Airlines Official
View company profile →
The complimentary transit accommodation…
The complimentary transit accommodation is nothing but a fraud. I booked a ticket from kuala lumpur to karachi with 19 hrs stay in colombo. As per airline website, transit time above 8 hrs is eligible for free accommodation. But the trick is that you have to book it and there is no option available online to book it. When you call their customer support no one would answer the call and when you go to their check in counter they would say they cannot book it. So it is a complete fraud. Please never book long transit time tickets with this airline.