Waterfords Estate Agents
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Waterford's Property Management - Jack S
I am a private tenant of which Jack Sharples (Fleet office) is my [new] property manager. He has worked tirelessly over recent weeks following a serious plumbing issue in my bathroom. He has emotionally supported me, been kind, supportive, empathic & continually tried to get the issue rectified in a timely manner even when we were dealing with weekends & bank holidays. He's always returned my calls & indeed has always called when he stated he would. I was confident he would do what he said he would, even when he couldn't immediately resolve the issues. He's managed to use appropriate humour to lift my spirits & indeed has without question accepted my frustration, tears, upset & anything else I threw at him. As a property manager he has certainly gone above & beyond for myself to sort this out. Jack, I hope your line manager advises you of my compliment if your work & support