delivery.com
View company profile →
No recourse.
Delivery.com is a middleman between the customer and another middleman or delivery rep(Doordash or Grubhub) to the restaurant. If you have problems with food or delivery itself - delivery.com cannot do anything but offer a $10 credit for your next order. They will escalate your concerns but the delivery rep or the restaurant has no obligation to respond and if they don't you are left holding the bag. My order was delivered early when noone was there to receive it despite having a later delivery window selected and confirm via receipt. After 5 calls to delivery.com and the only response I would get was my complaint had been escalated but not responded to so they will resubmit. After 29 days I was forced to dispute with my credit card.