Gareth Rounding

Gareth Rounding

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1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Gareth Rounding

MA

Malmaison Hotels

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5 out of 5 stars

Following my review yesterday I stated…

Following my review yesterday I stated that I would post an update on Breakfast at Malmaison Leeds following the most horrendous experience on Saturday 4th December. Good news though - the service levels at opposite ends of the spectrum in comparison to the previous evening and its good to catch people doing the right things - I hate moaning and only do so when I feel its justified and love to give praise when justified. Maybe the day shift can give some training to the night shift !