SriLankan Airlines Official
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Lies and deception. Shameless airline owes us money and a reponse
NEVER travel with this untrustworthy airline. We have been lied to and deceived by this company. They owe use money and refuse to respond. Our flight times were changed and strangely the arrival time of our connection was 10 minutes later than the departure time of that connection (obviously we were worried). In a rushed phone call 2 days before they told us we had no option but to accept this change (and an extra stoppover in India for fuel). We were promised that the plane would be waiting - it did not. In fact, we checked all the flight tracking websites. Sri lankan Airlines only needed to wait 7 minutes to save us 10 more hours! Not only were we unbelievably late. We were stripped of our boarding passes, sent to a different destination with no explanation of what to do from there and given no food/ drink compensation. There were code shares they could have given us and chose to rerouted us instead. Honestly pathetic actions in the first place but more over just shameless to never respond.