Sell My Home | Estate Agents
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Prospective buyer let down by sellmyhome
A prospective buyer for CB4 3QP let down by Sellmyhome. Saw a property at CB4 3QP on Rightmove and called sellmyhome on Monday to make enquiry. The lady told me no one was available but someone would call back by the end of the day. Called on Tuesday again, was told by a lady Danielle that someone would call back within 20mins. Fast forward to Thursday, 3 days later - still no call back. Called on Thursday again and finally spoke to a lady Anna, she promised to email me immediately after the phone to take things further. Then came Friday, no email received from Anna..... Went to their website on Thursday and they had a meeting arrangement - I then scheduled a chat at 09:00-09:15 on Friday morning with Robbie Hughes from sellmyhome. Guess what....this chap did not bother to call at all. Called them again on Friday, though I was a bit annoyed at their indifference treatment. Told the lady my concerns and she said she did not know who I spoke to so cannot trace. Nevertheless the conversation turned rather heated. Decided to put in an offer via sellmyhome website and finally got someone to call me on Friday afternoon, only to ask me why such a low offer. The property was advertised for £310K and I put in a very low offer of £265K not to be funny but was trying to see if I WOULD EVER GET ANY RESPONSE FROM THIS FIRM as a prospective buyer. All in all - am disappointed with this sellmyhome business model. Will I put in a decent offer - I certainly would as I am interested in the property but no if the agent is going to be sellmyhome. The excuse of we are busy does not buy me any comfort, each of us have our own busy life. Just my 2 penny very bad encounter and experience with this sellmyhome, never will I touch any property through this firm ever again