Diy Artclub
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Late delivery - unclear tracking - unresponsive customer service
I wish I had made more effort to research this company (my bad) and read the reviews which are very in line with my experience I came here to report. 2 stars as it is a product I eventually did receive and not a scam. The order arrived too late for a specific evening I was hosting despite indicating a number of times when I needed it for and following up. Tracking details unclear to follow without any indication of at least an estimate day of arrival and however many more points left in the journey. Hard to get in touch with customer service team - ended up getting a reply once when I reached out and then nothing as I kept following up on delivery. All paints ended up arriving late after I no longer needed them and had to spend additional money to order the prints from somewhere else to make sure I had them for my planned evening. Never ended up getting a reply from customer service team. Will never order from here again - unclear delivery info, late delivery, unclear tracking details and unresponsive customer service - all very strong reasons to lose customers. Out of pocket by having to spend more on prints somewhere else and stuck with prints I no longer need.