Princess Cruises
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WORST CRUISE EVER!!!
Went on Caribbean Princess in March 2022. My room had to be changed multiple times. First was because it was right at the bottom of the ship and with the engine noise and shaking, it was unbearable. Second room had issues with my toilet (would not flush). 4 days of calling front desk for help got me nowhere. After my bout of covid they moved me once more due to requiring that room for a mobility patient instead of keeping that room free. Whilst in isolation it took over three hours for lunch delivery. On the subject of food, our maitre d was rude and completely unhelpful. As vegetarians we were told we would “get whatever was on the menu” and would not let us converse with the the chef. I missed a pre paid excursion during my covid time. Despite saying they would refund that, 9 weeks later I still don’t. I have also been charged fees which are not explained. The ship was so old with mechanical problems that the cruise was terminated early in San Fran instead of Vancouver. And when trying to phone them it is virtually impossible to get through to them. You can’t even make a complaint. STAY AWAY FROM THIS COMPANY!