Five Star Properties and Bliss Beach Rentals
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House was nice, communication needs improvement
House was nice and comfortable, communication could have been better. I think for us we suffered a bit due to timing, as you just acquired the property right before our arrival. When you replaced the door lock, your locksmith disabled part of the locking mechanism, which would not allow the door to stay locked if you pulled on it. I understand that things can happen, but I did not think your staff reacted appropriately or swiftly to an issue such as a rental that does not have a proper door lock. It could be that this is an issue to some more than others. Even afterwards, the door would only lock from the inside, so if you left, the house was not secure. I personally find this to be an significant issue and I wish you would have reacted to it with more urgency.