The TJX Companies
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Never ordering online again!!
While I love going to TJ Maxx stores, I thought it would be just as easy purchasing something online. I purchased ONE item on September 11th and have not heard back or received any emails since then. I'm writing this review on October 2nd, way past their promised 10-15 day delivery date! I called their customer service today and was told I can put a "request to cancel" as opposed to cancelling altogether, which means I have to wait even longer. I've already waited WEEKS before trying to cancel, and they are making me wait more. All this trouble for just one item which probably never left the warehouse. This item was a piece of furniture and a little pricey which makes this whole experience quite unfortunate and inconvenient. This is the absolute worst online shopping experience I have ever had.