Infinity Cruises
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It is not possible to adequately express my anger with the dreadful non service provided by Infinity cruises and it's staff.
Fly cruise Manchester Dubai/Shanghai Manchester I emailed that I wanted to fly on Emirates and after much chasing by me Infinity offered me suitable flights on Emirates, which I instructed them to book. Months later and a few weeks before departure Infinity sent me a confirmation for Manchester,Paris Dubai and Shanghai Paris Manchester on Air France, this shortly after the Paris terrorist attack ??? !!! I phoned expressing my outrage at their poor attention to my booking and not following the instructions I had clearly given them, and after a supervisor had taken over the heated conversation I was offered suitable flights on Emirates, but now I had to pay another £100 per ticket. Added to this was that Infinity said they were not allowed to give visa information to their clients in connection with a cruise from Dubai to Shanghai and touching India. In my view there was no adequate service provided by Infinity cruises they just wanted to take bookings.