Stores Musictoday
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Poor customer service, horrible communication and shipping times
I have ordered from this company 2 times (I should have learned the first time). The first time, I was charged for merchandise they did not have in stock, nor did they intend to get it in stock, and they did not bother emailing me to let me know this. I had to send 3 emails and make two calls to customer service to obtain my refund. The second time I pre-ordered merchandise (over 1 month ago), and I have not received my order yet or any updates, even though I regularly check the website for an update of my order. I also could not log into my account to update my email address and had to send 2 email requests to do change my address. This an unacceptable way to run a business!