Carda Health
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Poor billing practices.
Carda Health as far as their exercise program goes is legitimate. Their billing practices are horrible. I signed up for the program October 7, 2024 for $29.00. On December 9, 2024, I received $15.00 of the $29.00 back. When I signed up for the program, I was assured that nothing else would be taken from my account without my knowledge. On March 3, 2025, $181.01 was taken from my account without my knowledge. It was to cover my deductible for 2025. I'm not disputing that the $181.01 wasn't owed. I'm disputing the fact that it was taken from my account without advance warning. I did not receive a physical bill. They had sent an email. The email went to my spam folder. Other legitimate organizations make sure that you are aware when money is withdrawn from your account. I did not receive a call or a paper bill. Email is about the least reliable mode of billing someone as things obviously go to your spam folder. There wasn't an issue with getting multiple calls to sign up for the program. I will not recommend their service to anyone for the exact reason that I am writing this review about. Again, I am not disputing that I owed the money. I'm disputing their business practices as far as billing is concerned.