Matthew Bourne

Matthew Bourne

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1 out of 5 stars
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Reviews by Matthew Bourne

HA

Harbour Hotels

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1 out of 5 stars

Racism is still alive even in a diverse area like brighton

Wow my experience with this hotel tonight reminded me that racism is still around. I was with a group of friends and the door man only refuse to left the black guy in. I’m sorry to say that I was embarrassed and appalled at the behaviour of the door staff on Saturday 19th. Some of my colleagues were at the bar having cocktails. When I arrived with two more colleagues they were let in and I was told not to enter there was too many people. I said ok I’ll wait outside for some to leave. I then noticed people going in to the bar again so I approached the door and again was told to go away, while I witnessed other people walking straight in I said do you have an issue with me? The group of colleagues I was with noticed what was going on and got angry and all left. We continued out cocktails in another bar as we were determined not to let your establishment spoil the evening. It was pretty obvious to everyone that I was the only black person in the group and I would suggest training is required not to stereotype black people. I have worked for Network Rail for 32 years in the Executive team and since leaving running my own company. I have a vast experience with customer service and I was made to feel extremely embarrassed and ashamed. In summary my colleagues were going to complain as well but I’ve told them I would raise this. As a group of executives we are happy not to use your venues if that’s the behaviour we faced and as the only one of colour in the group to be honest the behaviour stuck out like a sore thumb.