MSC Cruises UK & Ireland
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The service in the yacht club was out…
The service in the yacht club was out of this world and definitely deserves a 5 star rating . However I registered a credit card once on board fully aware that MSC would place a pending amount on my credit card . On disembarking the ship MSC took the full amount of balance outstanding on my onboard account (Which is standard ) which was at least 4k euros . But on the same day as my account was settled MSC put a pending amount of 4k euros on my credit card !! Which indue course took me over my credit card limit . I received a very embarrassing letter from credit card company and this will obviously affect my future credit score . I did complain to MSC who were not sympathetic and ave Ty ally after 8 days the pending amount dropped off !!! Not good enough MSC I’m just glad I didn’t register my debit card as a pending of 4k May have stopped all my bills being paid ! I have sailed with a few other companies and once my cruise bill has been settled I’ve never had any pending amounts added to my card