TR
Travelocity
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Incredibly poor service
I booked 4 flights with Azul Airlines through Travelocity.ca which I had to cancel due to Covid. Azul has given me a Travel Voucher for the full value of my flights. Travelocity simply needs to phone Azul on the Travel Agents phone line. Travelocity refuses to do this. I have spoken 5 times with Travelocity over 2 weeks. If I can phone Azul to verify the Travel voucher, why can't Travelocity and save me almost $800? A Travelocity Supervisor promised to call me back within 24 hours but did not call.