Travelocity
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Had to change plans due to covid-19
Had to change plans due to covid-19. Not only did Travelocity tell us they had no power to do anything (anything!), but that all credits are directly with the Airline. They could not help us with new travel plans, and couldn't even provide contact with the airlines to help book another flight. And because we booked through Travelocity, though they play no role in anything, we have to book with them again to use the credit specifically for the airlines. I do not know what the Travelocity service actual does, as they seem to provide no actual service. Do yourself a favor and do not book anything through Travelocity. We are now losing $1300 dollars, have had to cancel all vacation plans and could not be more disappointed in their customer service.