Klarity Health
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Good Provider, Horrific Platform
Klarity recommends providers who, even if they believe that you have a diagnosis and cannot legally write you a prescription that a pharmacy can legally filled, and will not refund for that appointment. In California, for most ADHD medicines, prescriptions can only be filled by providers within 50 miles under state law, and state law requires that an in-person appointment occur in order to continue treatment. Klarity does not inform California residents of those requirements and: a) will not refund for appointments with providers who couldn't legally provide the services they advertise; and b) charges an additional fee for the in-person appointment their website says you don't need. Other states may have similar requirements, and Klarity customer service has both repeatedly said they are not responsible for such issues and has repeatedly stopped responding over email (and has no way to call them). Get an in person provider, Klarity is awful.