EC
Economy Energy
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Economy Energy not refunding almost £500 credit balance on account closure
Economy Energy are an atrocious company to do business with. Please do not touch them with a barge pole, however cheap they seem. They are refusing to refund almost £500 credit balance on my closed account, having needlessly increased my direct debit in January and allowing a huge credit balance to accrue.Apparently they are simply not issuing refunds and have no time frame when they will be able to do so. It wouldn't surprise me if Economy Energy are on the brink of insolvency or unable to meet their financial obligations. I'm giving them to the end of the week to resolve them contacting the ombudsman and Ofgem.