JD Sports
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Gift card issues
My mother brought a gift card for my birthday in October. I hadn’t used this gift card for couple of months as it had been sat in my bedroom for a few months. Got to around February wanted some trainers so went to purchase these trainers with said voucher then the staff had told me the balance on this gift card was £0. There was £60 on this gift card and it hadn’t been used but somehow £0 on the gift card. I called customer service few times first call the gentlemen told me the gift card had been used on Nike dunks by a women named Stacey which there is no Stacey in my family. They didn’t help get my money back on this gift card at all and were absolute useless in helping out this fraud case.