Federico Content Creator
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Terrible support considering the size…
Terrible support considering the size of the company. The platform Facebook also did not work properly. You click on a link to get help with your account and it does not work, it sends you back to the main page. You enter the verification code and when it finally works, the option to contact someone is non-existent. My account was hacked last week and I have been trying so hard to get it back. Meta support is non-existent as they told me they could not verify my details and that I had to go back to the stupid FAQ page. It is ridiculous how no one can help when your account has been hacked and your email and password have been changed by the hacker. I had all the information and proof and never heard back from the support team. I am the owner of the original email used to create the account and they say that is not enough... All my friends have reported the profile and still it is not enough for them... I just cannot do this anymore. It is like talking to a brick wall. Now the Hacker has removed all my Infos from the profile.