PD Insurance
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Bad company
Firstly wish I read the reviews on here would never have gone with theses weasels. Update 14-3-2023 my accident was on the 11-11, 5 days later PD lost my car, they finally found my car 6-3-2023. How can you loose a customers car? I’ve had been with them for over 4 years and never a day late on paying. I had a not at fault accident, sandwiched between 2 cars, Was told the car was a write off as it’s an older car. PD decided to say I was not insured as I had a default on a debt, this debt had nothing to do with PD and also was all cleared before the accident. Was speaking with Matthew Lawrence who said he was speaking to CFO who would make the decision however as he was concerned they would not cover me. This is what “Whilst ALL credit default judgements relate to the non-payment of a ‘debt’, the source of the debt or the reason the monies were owed do not change just because a debt is sold or re-assigned to an external collection agent. As such, I am satisfied the decision to decline your claim is correct because you failed to notify, or make any attempt to notify, PD Insurance of the credit default judgement when you policy last renewed. Once again, I’m genuinely sorry that we are unable to accept your claim and assure you I have thoroughly considered my response.” I am genuinely sorry what a load of bs, they are saying that I did not notify them, when I was called at no time was. Saying that when I went to add my car online back in September 2021 there is no options to change it and when I was called in March 2022, Maxine was to busy trying to sell me something rather than update policy, she went through all questions and that question out of 40 other questions was not asked. PD can’t be bothered working for the money they were paid.