TU
TUI Cruises
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If anybody has tried to book excursions...
If anybody has tried to book an excursion on a tui cruise, don't bother. I chose one online put it in my "planner" and tried to pay. The website just hung so after a while I came out and tried again. The same happened again. I checked my bank account and both transactions are showing as pending. This worried me so I phoned the number on the booking which promised help with all my issues but they could not so I was transferred to another person who was completely unhelpful treated me like an idiot and told me there was no way I could talk to anybody just email. Such fantastic customer service!!!!!